Support
Help for users of Sviy dlya Svoikh: contact details, answers to frequently asked questions and account deletion.
Contact support
Write to us — the platform administration will help with questions about your account, complaints and personal data requests.
Questions about your account, complaints and personal data requests
support@sviydlyasvoih.com.uaAll ways to reach us are on the Contacts page.
Frequently asked questions (FAQ)
How do I register?
Open the registration page, choose a profile type (viewer, regular or business) and fill in the form: first name, last name, email and password (at least 6 characters). After registering, you are signed in right away.
How do I log in?
Tap "Log in" and enter the email and password you registered with. If there have been too many failed attempts, sign-in is temporarily limited — wait a while and try again.
What should I do if I forgot my password?
There is no self-service password reset on the site. Write to the administration on Telegram or to the support email — we will help you regain access to your account after verifying your identity.
How do I edit my profile?
Log in, open the user menu and choose "Edit profile". There you can change your name, contacts, description, photo and other profile fields.
Is the platform free?
Yes. Using the platform and listing services is free of charge.
How do I report a user or content?
Use the "Report" button on a profile, service, request or in a chat, choose a reason and, if you wish, describe the problem. You can also send a link to the profile or content with a short description on Telegram or to the support email.
The rules of conduct on the platform are described in the Terms of Service.
How do I delete my account?
Log in and use the form on the account and data deletion page (password confirmation required). If you cannot log in, send a request to support following the instructions on that page.
We aim to complete an account deletion request within 30 days of verifying the account owner's identity.