Terms of Service

1. General provisions

“Sviy dlya Svoikh” (the “Platform”) is an online community service that allows you to create profiles, find people and services, publish offers and requests, communicate, leave reviews and use other available features.

These terms govern the use of the website, the mobile app (if available) and related features. By creating an account, publishing materials or otherwise using the Platform, you confirm that you have read these terms and agree to comply with them.

The processing of personal data is described in the Privacy Policy. To delete your account, follow the instructions on the account deletion page.

2. Role of the platform

The Platform provides technical tools for search, publishing offers and requests, and communication between users. Unless expressly stated otherwise for a specific feature, the Platform does not provide the services that users describe in their profiles and listings, is not an employer, agent or representative of users, and is not a party to their agreements.

Users decide for themselves whom to interact with, verify information, and discuss terms, deadlines, price and method of payment. Ratings, badges, profiles and reviews are supplementary information and do not in themselves mean that the Platform guarantees the identity, qualifications, reliability or quality of work of any user.

3. Your account

• Provide accurate, up-to-date and non-misleading information and update it promptly.
• Create an account only in your own name or as a duly authorized representative of a business.
• Keep your login credentials confidential and be responsible for actions performed through your account, unless the law requires otherwise.
• Notify the administration immediately if you suspect that your account is being used without your permission.

By using the Platform, you confirm that you have the right to enter into agreements that are binding on you. If the law requires the consent or participation of a legal representative, you may use the relevant features only with their participation and consent.

4. Content and profile

You retain the rights to the materials you publish. By publishing content, you grant the Platform a non-exclusive, royalty-free permission to store, reproduce, technically process and display that content to the extent necessary for the features you use to work, and in accordance with your visibility settings.

You confirm that you have the rights and lawful grounds to post your texts, photographs, logos and other materials. Do not publish other people’s personal data, images, trade secrets or other content without proper permission. Public information in profiles, listings, requests and reviews may be accessible to other visitors of the Platform.

You are responsible for the content, accuracy and relevance of your materials. Do not present advertising, fabrications or your own opinion as verified fact or as the official position of the Platform.

5. Services and requests

Service providers are solely responsible for their services, goods, qualifications, required permits and licenses, compliance with professional requirements and fulfillment of agreements with customers. Customers independently evaluate offers and provide the service provider with accurate information necessary to perform the work.

Describe services and requests honestly and in sufficient detail. State the essential terms, including available information on price, scope of work, service area and deadlines. Any budget and price stated in a profile or request is information provided by the user; the parties must agree on the final terms between themselves before work begins.

6. Agreements between users

A contract for a service, its price, payment, deadlines, warranties, cancellation or refund is concluded directly between users, unless expressly stated otherwise for a specific Platform feature. The Platform does not control the performance of such agreements and cannot confirm their outcome.

Before handing over money, property or confidential information, verify the other party yourself and agree on the terms in a way that allows you to keep proof of them. Do not rely solely on messages, ratings or published content as a guarantee of a safe transaction.

7. Communication and reviews

Use messages and replies for lawful communication regarding the Platform, services and requests. Reviews must be based on real experience, be made in good faith and must not contain threats, insults, discrimination, other people’s personal data or knowingly false statements.

Do not publish private correspondence without a lawful basis, and do not use messages for spam, harassment, extortion or intrusive advertising. Messages in the service are accessible to their participants and may be processed in accordance with our Privacy Policy.

8. Prohibited conduct

When using the Platform, it is prohibited to:

• violate the law, the rights of others or the terms of contracts;
• mislead others, impersonate another person or business, publish fraudulent offers or fake reviews;
• post illegal, offensive, discriminatory, threatening, obscene or otherwise harmful content;
• publish spam, unsolicited advertising, malicious code or links designed to deceive or cause harm;
• collect other users’ data without a lawful basis, violate their privacy or use their data for unsolicited mailings;
• interfere with the operation of the Platform, circumvent restrictions, access controls or security measures, or attempt to gain unauthorized access to accounts or systems;
• use the Platform to resell access, for automated data collection, or for activities that harm the service or its users.

9. Moderation and complaints

If you believe that content or conduct violates these terms or the law, use the “Report” button on the profile, service or request, or notify the administration via Telegram. If possible, include a link to the profile or material and a short description of the problem.

To protect users and the service and to comply with legal requirements, the administration may review complaints, restrict the visibility of or remove materials, suspend certain features or access to an account. Decisions are made taking into account the circumstances and the available information; you may contact the administration to request a review of a decision.

10. Paid features

Certain features or account types may be offered on a paid basis if they are available in your version of the Platform. Before you confirm an order, you must be shown the price, currency, what the feature includes and its duration. If a paid feature is not available, it cannot be purchased through the Platform.

A payment may be processed by a third-party payment provider; that provider’s terms also apply. Refunds, cancellations and payment-related claims are handled in accordance with the terms shown at checkout, the payment provider’s rules and applicable consumer protection law. If a payment is made directly between users, its terms are agreed by the parties themselves.

11. Personal data

The use of personal data, cookies and technical information is described in the Privacy Policy. When registering and using the service, please read it and do not post other people’s data without a proper legal basis.

12. Intellectual property rights

The rights to the software, design, name, logo and other elements of the Platform belong to their respective rights holders and are protected by law. Using the service does not transfer to you any ownership rights in these elements. Do not copy or use them beyond what is permitted by law or by the rights holder.

If you believe that material on the Platform infringes your rights, send the administration a notice describing the material, your rights and your contact details for a reply.

13. Availability of the platform

We work on the stability and security of the Platform, but we cannot guarantee its uninterrupted or error-free operation. Features may change, become temporarily unavailable or be discontinued, including for maintenance, updates, troubleshooting or responding to threats.

14. Liability

To the extent permitted by law, the Platform is not responsible for the accuracy of user content, users’ conduct, the quality or result of their services, or the performance of agreements concluded directly between them. Users are solely responsible for their publications, decisions and interactions with one another.

Nothing in these terms limits consumer liability or rights that cannot be limited or excluded under applicable law.

15. Ending your use

You may stop using the Platform and delete your account yourself on the account and data deletion page. Some information may be retained or anonymized if required by law or necessary to protect the rights and safety of users, as described in the Privacy Policy.

16. Changes to the terms

We may update these terms if the Platform’s features, the law or security rules change. The current version is published on this page with the date of the update. If changes materially affect users, we will make reasonable efforts to notify them through the Platform or by other available means. Continued use after the changes take effect means acceptance of the updated terms, unless the law provides otherwise.

17. Contact and governing law

If you have questions about these terms or complaints, contact the Platform administration via Telegram “Sviy dlya Svoikh Administration”.

The use of the Platform is governed by the law determined by the rules of private international law and by the mandatory provisions that apply to the user. Nothing in these terms deprives a consumer of the protection granted by the mandatory rules of law of the country of their habitual residence.